Dear Stan,

I would like to complain most grumpily about everything, as follows:

Your website is full of jokes & is humorous ~ it's just not on.

The parcels arrived faster than expected, I was not ready for this surprise & am still recovering.

The Vango Amazon 800 tent only has enough room for one years worth of beer & the wife; one must go.

With reference to the above, dealing with you was a traumatic experience & it is therefore my duty to recommend you to everybody.

Don't ever change

Best regards

Dave 'grumpo' Lane :0)

Hi,

I just wanted to say thanks for the great service on the order above...your web site is good, your range great... and I love the jokes in the item descriptions... and when my table arrived with only 3 of the six legs inside the sealed package... you were understanding, and helpful...
I received the replacement legs by 9am this morning, only 1 day after the original delivery...

I will certainly be recommending your company... so often these days web stores have no phone number, and a cryptic email ticketing system which takes forever, and makes it even harder when something goes wrong...

Many thanks...

James.
 

"Don’t mention it Jamesey I’m just sorry that Stan had borrowed the other 3 legs to do his “Jake the Peg” routine at the “Fox & Pervert” Karaoke night."

Stanetta
 

Guy's,

Just had to write to say what a superb service I have just received from you guy's. I was after a footprint ground sheet for the Vango Aspen 700 tent, very short supply everywhere. So I phoned your helpful sales team who informed me that you did not have any in stock, but maybe getting more in stock on Monday. It was the cheapest price I could find so I went on line about an hour later, about 9:00pm, to order one. To my surprise I received an email the next day by about 10:00am telling me that one had been dispatched and would be delivered the next day. We are going away this weekend so we are able to use it on out trip, superb two day turn around. I could not recommend this site enough, and I will come here again for all my camping needs in future. Thanks for the wonderful customer service, which is sadly lacking in so many companies today.

Keep up the great work

Thanks again,

Andy, North Wales.

"We do our best to be handy Andy!!"

Strongarm Stanetta
 

Hey up.

Just wanted to say a huge THANK YOU to everyone at outdoormegastore. I placed my order two evenings ago and the stuff arrived at work this morning! Fab.

Can't wait to try out the new Khyam annexe and windbreak (it'll have to be good to stop my wind).

I shall continue my mission of mentioning you to at least one person on every campsite we stay on!

Cheers again!

Lucy x


 

"Have a ball Lucy and put a ban on the beans!"

Stan the Flatulent Man
 

Hello,

Just wanted to leave a quick note for anybody looking for outdoor garments.

I purchased yesterday at 2pm online and by 10am this morning my parcel had arrived. I cant believe how quick and efficient this website is.

The jacket I bought is of outstanding quality. The website is brill and really easy to use (IT would have to be for me) and the descriptions of the products are really accurate.

A GREAT BIG THANK YOU and if I need anything else then I know where to come and I shall let all my friends and family know too!!!!!!  Thanks

Elaine

 

"We specialize in fast service or so Stanetta complains!!!
Thinking of England"

Stan
 

Hi,

My name is David Edwards, I am about to go on business to Courmayeur, which until Saturday was a town passed fleetingly, en route through the Mount Blanc Tunnel.

NEVER having been skiing or near decent snow in my life, and without divulging my age, (I just remember where I was when Kennedy was shot (The American, not LIb Dem tippler), the prospect was daunting.

I spent the small part of the weekend I had left trawling the Web (As Somerset, surprisingly, is light on Ski Shops).

You were the Second I phoned, Wildday was an answer phone promising to phone me back, they did not and one hour 30 minutes later still have not.

I phoned your order hotline, and spoke to Cath. She was honest about your Monday workload and your delivery times, despite that, and she was obviously busy even changing terminals to do so, she took the time to go through my order, (I would not know a salopette from an Afghan Hound), and promised to do her best to expedite it.

She never promised anything other than your terms, but, the honesty was refreshing and very reassuring. Hope this e-mail gets to the right people, as I really do appreciate the Service I so far have received.

Whilst I am unlikely to be ever whistling past cow bells etc, I have two sons, who are keen to Ski, I am also a Rugby Coach at a Club, and for what it’s worth your name will be my first recommendation.

Regards
Dave Edwards

 

"Dave, you can make my bells whistle anytime you want scrum cap boy! Be careful how you slip on your salopettes though, as your experiences with Afghan Hounds might alert the RSPCA!"

Stanetta with Cider
 

Dear Stanetta,
This is not an enquiry but some feedback for you. We recently received 10 Coleman airbeds from you and would like you to know they are the best airbeds we have ever used.

They are used by people with disabilities during relaxation sessions and we are confident that these airbeds will be robust enough to stand the test of time (barring the odd puncture perhaps!).

Thank you for your prompt and efficient service - we shall certainly buying some more from you very soon to replace the old, tired out ones we have been using until now.

Hopefully, you would still be able to offer the generous discount you gave us on the previous purchase.
A pleasure doing business with you,

Paul and Sheenah Wallis
 

"Paul and Sheenah
I am trying my best to get Stan to attend some relaxation sessions but I can’t get him out of the Boozer or the Bookies.

Thank you for your kind words."

Stanetta

 

Hello,
I would just like to take this opportunity to thank you for the exceptional service I have received from yourselves.

As I am in both the RAF and a Mountain Rescue Team I purchase large quantities of outdoor equipment and have never been so satisfied with both customer support, value for money (exceptional value!), delivery speed and general ease of my order.

You far exceed popular high street names such as Cotswold Outdoors, Millets and Blacks etc. and I will be recommending you to anyone I know.

Thank you and I hope to trade with you in the future.

Mark Simmons

"Mark have you got one of those big dogs like Beethoven? I have got an exceptionally large one myself but she won’t carry brandy around her neck.
Thirstily"
Stan
 

Hello

Just wanted to say a Big Thank You, we received the lamp today as per your promise and are now equipped for the big camp.

Would like to express a HUGE thankyou for your service etc. these days good service is hard to come by, I shall definitely return to you if and when I need more gear and will also be recommending your company. My belief is Give Credit where Credit is due.

Thanks again

Ron

P.S. Love your Web Site too, your fun remarks are brilliant. All the best

"Cheers Ron! If you are giving credit could I please have a new sofa with one of those blondes on it that you see on the telly and an Aston Martin DB9!!
Driving gloves at the ready"
Stan