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Delivery Policy & Charges

Despite the prevailing air of "austerity," Stan the Outdoor Man is maintaining his acclaimed FREE next day delivery to mainland UK for all orders over £50!

Processing your order

If we receive your order before midnight on a week day, we would normally aim to process it the following working day and have it out to you that day for delivery the next day.

For orders placed on Fridays, Saturdays and Sundays, processing commences the following Monday. We aim to despatch these orders on that Monday for delivery Tuesday. However, please note that during periods of very high demand it may not be possible for all orders to leave us on the Monday for next day delivery and you may have to wait an extra 24 hours for the despatch of your goods. You will be emailed once your order is dispatched so you are aware of when to expect delivery.

Our couriers collect at 5.00 p.m. every week day evening and deliver between 8.00 a.m. and 5.30 p.m. the following day (except Saturdays).

Shipping & Handling Charges

UK Mainland – Standard Next Day Delivery (9 A.M. - 5.30 P.M.)

Orders up to £50 in Value: £4.95

Orders over £50 in Value: FREE

UK Mainland – Next Day A.M. Delivery (By 12 Noon) (Excludes Scottish Highlands)

Orders < £100 in Value: £10.00

Orders > £100 in Value: £8.00

UK Mainland – Saturday A.M. Delivery (Excludes Scottish Highlands)

Orders < £100 in Value: £20.00

Orders > £100 in Value: £15.00

Northern Ireland/Scottish Higlands and Islands/Isle of Man/Scilly Isles (2 Day Service)

Orders < £100 in Value: £9.00

Orders > £100 in Value: £5.00

Deliveries to British Forces Personnel Overseas (BFPO)

£15 per delivery

Please Note: Due to new and highly restrictive weight and measurement maximums imposed by BFPO on consignments, it is no longer possible for us to ship individual items to BFPO addresses that are in excess of 30kgs. In addition, for multiple item orders/consignments that exceed 30kgs, these will have to be shipped as separate items at a cost of £15.00 per item. Please bear these restrictions in mind when making your purchases.

Deliveries to European Destinations

Please note that the following rates are for orders that we can pack into a single box up to a maximum of 30 kilos in weight. If your order cannot be packed into a single box or exceeds the 30 kilos limitation, a surcharge will be payable. We will contact you to gain your approval for any such surcharge.

Destination

Transit Time

Price

Andorra

4 days

£26

Austria

3 days

£17

Azores

7 days

£17

Belgium

2 days

£15

Channel Islands

2 days £12

Corsica

3 days

£15

Czech Republic

3-4 days

£17

Denmark

2-3 days

£17

Estonia

5-6 days

£17

Finland

4-5 days

£17

France

2 days

£15

Germany

2 days

£15

Gibraltar

4 days

£32

Greece

2-3 days

£17

Hungary

4-5 days

£17

Italy

3-4 days

£17

Latvia

5-6 days

£17

Liechtenstein

4 days

£26

Lithuania

4-6 days

£17

Luxembourg

2 days

£15

Madeira

6 days

£15

Malta

4 days

£30

Monaco

3 days

£15

Netherlands

2 days

£15

Norway

4-7 days

£26

Poland

3-5 days

£17

Portugal

3-4 days

£17

Republic of Ireland

2 days £15

San Marino

4 days

£26

Slovakia

4-5 days

£17

Slovenia

4 days

£17

Spain

3 days

£17

Sweden

3-5 days

£17

Switzerland

3 days

£26

Turkey

4-7 days

£60

Vatican City State

4 days

£17

NB. All of the above rates are for carriage only.The recipient of the consignment will be responsible for any taxes and/or duties that may be incurred at the point of entry.

Other International Destinations

Our shipping charges to international destinations are based upon the weight and cube measurement of the item(s) you order once they are packed. When you place your order for your international desination your shipping charge will appear as £0.00 but we will contact you after we have packed your order to advise you of the weight, cube and International Shipping charges that will apply. You will have the opportunity to reject those charges and cancel the order if you so wish.

Delivery Procedures For UK deliveries

Del Boy the Delivery Chief respectfully asks you to ensure that someone will be at the delivery address you provide to sign for the parcel between the hours of 8.00am - 5.30pm, Monday to Friday (preferably scantily clad with a garter so he can recognise you - er, that's for the ladies of course!). Alternatively, you may wish to give him a workplace address to ensure someone is available to sign. If we have to issue a redirection notice to our courier to deliver to a different delivery address (i.e. other than the one you specified when you ordered) this will incur a charge of £6.00.

Del Boy cannot leave a parcel at an address unless it can be signed for (no, a paw print will not suffice). If there is nobody at the address when Del arrives, don't worry; he will leave his calling card asking you to call his local depot to arrange an alternative delivery time and date (he will only ask you out on a date if you really are a stunner). You will have 5 days within which to contact the depot before they send the goods back to us. If they do send the goods back but you still require them, we will have to charge you another £6.00 for handling and re-delivery (sorry).

Speed of Deliveries

All of the courier services we use offer a NEXT DAY delivery service ONLY. So, on the day we dispatch the goods to you, you’ll receive an email from us and you can expect to have your goods delivered the very next day. If you have selected the Standard Next Day delivery service the courier will usually deliver between 8.00 a.m. and 5.30 p.m. The cost of this service is £4.95 for orders up to £49.99 in value and FREE for orders of £50 in value or more. If you have selected a timed delivery, i.e. A.M. Delivery when checking out, this will guarantee that your delivery will reach you before noon (if you select A.M.). The cost of the 12 noon service is £10.00 for orders under £100 in value and £8.00 for orders over £100 in value. Special Deliveries: In addition to our Noon deliveries we can also offer a Saturday A.M. delivery service. Again this service is restricted to the UK Mainland (excluding the Highlands of Scotland) and the charges are £20.00 for orders under £100 in value and £15.00 for orders over £100 in value.

Have We Got it Covered?

Stan is so in love with himself, he thinks he’s thought of every shipping option anyone could ever want! However, he might be wrong (what, never!). If you think we should be offering a different type of carriage option to you, the customer, we would be more that happy to hear from you. Just click here to send your suggestion to one of Stan’s underlings and we will be delighted to consider it:

[email protected]

Recent Customer Feedback

Hi Joe. just to say thank you for such excellent service .thanks you for the help in changing my boots to a bigger size and following this up so promptly.

Irene Lester
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